Support & Documentation Center

Frequently Asked Questions

Everything you need to know about our templates, native file formats, commercial licenses, refund guarantees, and custom studio workflows.

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Every template bundle includes native industry-standard editable files. Depending on the product, you receive Adobe InDesign (.indd, .idml), Adobe Illustrator (.ai, .eps), Photoshop (.psd), PowerPoint (.pptx), Figma files, print-ready PDF previews, and a detailed PDF user guide with download links for free Google Fonts.

Still have questions? We are here to help.

Need advice on license tiers, technical file compatibility, or a bespoke custom design proposal? Our studio team typically responds within 2–4 hours.